AmpVera aims to provide high-quality products and a premium shopping experience.
Returns:
- Returns accepted within 14 days of receiving the item.
- Product must be unused, in original packaging, and in resaleable condition.
Refunds:
- Refunds are issued within 7 business days after receiving the returned item.
- Original shipping costs are non-refundable unless the return is due to a defect or error on our part.
Defective or Damaged Items:
- If your product arrives defective or damaged, please contact support@ampvera.co.uk within 7 days with photos and order details.
- We will provide a replacement or full refund.
Exceptions:
- Custom or personalized items are non-refundable.